Shipping Policy:
1. Shipping Locations:
We currently offer shipping services All over the world. We apologize for any inconvenience caused if you are located outside of our shipping area.
2. Processing Time:
All orders are processed within 6-7 business days, excluding weekends and public holidays. Please note that processing time may be extended during peak seasons or promotional periods.
3. Shipping Methods:
We offer the following shipping methods for your convenience:
- Standard Shipping: Estimated delivery within 10-14 business days.
- Express Shipping: Estimated delivery within 6-7 business days.
4. Shipping Fees:
Shipping fees will be calculated at checkout based on the weight, dimensions, and destination of your order. We strive to provide competitive shipping rates to ensure a seamless shopping experience.
5. Order Tracking:
Once your order has been shipped, you will receive a confirmation email with a tracking number. This will allow you to track the progress of your shipment on our website or through the designated courier's website.
6. Delivery Attempts:
Our courier partner will make multiple attempts to deliver your package. If unsuccessful, they may leave a notification card with instructions for rescheduling delivery or picking up the package from a nearby collection point.
7. Damaged or Lost Packages:
In the unfortunate event that your package is damaged or lost during transit, please contact our customer support team immediately. We will initiate an investigation with the courier and work towards resolving the issue as quickly as possible.
8. Customs and Import Duties:
Any additional customs or import duties imposed by authorities are the responsibility of the customer. Please ensure that you are aware of any applicable fees before placing your order.
9. Address Accuracy:
It is the customer's responsibility to provide accurate and complete shipping information. We will not be held liable for any delays or miss delivery resulting from incorrect addresses provided by the customer.
10. Returns and Exchanges:
For information regarding our returns and exchanges policy, please refer to our dedicated Returns Policy page on our website.
Please note that this is a general template and should be reviewed by a legal professional to ensure compliance with local laws and regulations.
